The Process of Organizational Communication

The process of communication from Fareed Siddiqui, BBA, MBA-Fin, MPhil-Fin, (PhD)

Organizational communication is a subfield of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts.

Communication is a precondition in making the organizational development as well as accomplishing its goals and objectives. The purpose of communication is to influence the action towards the organizational benefits – linking the employees together for the fulfillment of common goals.

The occurrence of behaviors amid employees in the organization is directly allied with the communication process. With its eminence at all times in the workplace, it is seemingly to transmit the information from one person to another, but that which lies in a broader sense is who says and what, who is said, through which channel he is said and with what effect. Thus, it’s a way of reacting others with ideas, thoughts, feelings and values.

Organizational Communication, for the most part, is pragmatic in the function of leading and the managerial activities, such as, planning, organizing, directing and controlling (PODC). These managerial functions are exclusively contingent upon the communication. So, it’s rightly to be said that the effective management is functioned alongside by the effective communication.

Communication Process involves the followings:

Source/Sender: A person to transmit meaning, an opinion, fact or idea.
Encoding: It involves using the forms of words, facial expressions, gestures, actions, numbers, pictures, graphs, eye contact and posture etc.
Transmission: It is an appropriate channel or a medium of a message.
Decoding: It involves perception and interpretation.
Receiver: A person who receives the message – individual or a group.
Noise: Noise refers to any type of disruption which reduces the clearness of the message.

The primary methods that are involved in the process of communication are:Written, Oral and Non-Verbal.

Oral or face to face communication: It is the important form of organizational communication that involves direct talk between the speakers and the listeners when they are physically present. It is the process in that the receiver observes simultaneously the content of the message, gestures, the changes in tone and the pitch connected with the spoken word. The formal record of such communication does not exist, so the spirit of authority can not be transmitted as it should be. At times, more or less or different meaning may be communicated by manner of speaking, tone and facial expression. Nonetheless, personal warmth and friendliness can be conveyed through verbal communication. It enables the receiver to respond by opinions and reactions in case he or she is indecisive of the message.

Written communication: This method of communication is of much value and relevance in the organizations. It includes formal letters, memos, reports, company policy manuals and so on. These areas, for the efficient functioning of the organization, are covered in particular through written communication. It reduces the probabilities and perceptual distortions while providing permanent records for future references. The message can be stored for an indefinite period of time for use in the future. As a negative factor, it leads to the excessive formalities. It is likely that the confidential written material may leak out or may be disclosed unofficially before the proper time causing disruption. Nevertheless, it is authoritative for the action and most effective as and when needed, more specifically, when the communication is that of general informational nature.

Non Verbal Communication: Facial or non-verbal expressions reveal a lot about a person’s usual mood or temperament – his behavioral tendency can also be envisaged. This way of communication has considerable meaning to managers to interpret the behavior of the employees. It enables to comprehend pretense or real situation – it may be said that however much one acts as if something were true or acts in a way intended to make others believe something is untrue or misleading, but the reality is visible at his face. The true or false countenance can be easily differentiated. Thus, body language plays a vital role being diluted with non-verbal expressions. A handshake or a pleasant smile is an example of most common form of body language. Moreover, some of the environmental elements such as building, office space can convey a message about the authority of the person. Facial expressions can be categorized as, excitement, fear, joy, anger, unhappiness and distress etc. It is easy to know the person’s arrogance, boldness, shyness and other characteristics by means of his or her facial expressions.

Written by:
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
(PhD-Management)
MA-English, MPhil-English
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Pursuing CMA-USA
Individual Member of Institute of Management Consultants of India

Read more...

Take a look at Professional Articles

Management Training

The Management training from Fareed Siddiqui, BBA, MBA-Fin, MPhil-Fin, (PhD)

Management training programs are concerned with developing employees at all levels of a business organization. They are aimed at making more efficient and competent employees, so that a business may attain a sustainable growth and development and employees may also be benefited in terms of their professional development. The below article discusses about the importance of management training programs in a little detail.

Management training programs are purposive for promoting people who are proficient and developing effective employees in a business organization. Management training signifies the application of human energy in leadership positions, while it allows developing strategies to motivate the team members. It is through management training programs that the employees learn and develop core management skills that are effectively useful in managing organizational resources including people and to attain desired results. There are various courses and certifications of management training that are delivered to individuals in accordance with the requirement.

Management training is of great need and importance for the individuals who are going to be promoted to higher level of job which involves their leadership skills and effective utilization of the services of subordinates. Whether it is a supervisory level or managerial position, it involves managing man power effectively. In this way, management training enables them to undertake all the functions of management successfully. The basic functions of management are: Planning, organizing, coordinating, directing and controlling.

Written by:K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
(PhD-Management)
MA-English, MPhil-English
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Pursuing CMA-USA
Individual Member of Institute of Management Consultants of India

Read more on this.....

Types of power in leadership

Types of power in leadership from Fareed Siddiqui, BBA, MBA-Fin, MPhil-Fin, (PhD)

Exercising Effective and Ethical leadership has its own importance and value in an organization. Every business is in need of people who have strong leadership skills. Those who are capable enough to demonstrate effective leadership roles that are needed in a business organization have bright chances for growth and development in terms of their career. Besides being capable of performing the entrusted tasks efficiently, possessing a quality of dealing with people effectively and managing them in a way as wanted is regarded to be one of the important qualities leading a person towards the attainment of a position that requires leadership role in a business organization.

Leadership is not something that’s to be regarded as just an innate quality, but being one of those qualities that contribute greatly to personality development, it can be acquired and developed provided that one gives a thought of doing so and motivates oneself toward its attainment. Acquiring or developing effective leadership skills demands related knowledge, patience and practice. However, there are some ways that might help in gaining or developing effective leadership skills.

Having been associated with a particular position and given a legitimate power, an employee gets entitled with various powers to practice in a business organization. At this stage, it depends upon him how he makes use of his powers in accordance with various situations. This involves exercising different power at different occasions, but not .holding fast a particular power at all times. A situational approach is of great importance to deal with matters effectively. In this way, using the same strategy at all times is not appropriate.

Effective leadership skills require good listening skills as well. A good leader is a good listener. He shows unreserved interest to hear the people and demonstrates his body language in such a way that attracts others to share their feelings and suggestions with him. The quality of good listening not only creates positive feelings in the employees, but it also helps in taking various measures for effective functioning of a business based on their suggestions.

One of the best powers that a leader or a manager needs to posses is the expert power which helps him greatly in convincing and motivating others. They are convinced, because it appeals to people’s mind and their reasoning power, while it motivates on the basis of his acquired qualities in terms of education, knowledge and experience, they are attracted and try to follow his footsteps.

Written by:
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
(PhD-Management)
MA-English, MPhil-English
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Pursuing CMA-USA
Individual Member of Institute of Management Consultants of India

Read more on this topic

What is Money Management?

Quotes about money management from Fareed Siddiqui, BBA, MBA-Fin, MPhil-Fin, (PhD)

“Cash is king” is an important expression used in analyzing business and making investments. Cash is the lifeblood of a business or a company. It is one of the most important aspects of any business.

It is due to this aspect that a business may be bankrupt or profitable. It is therefore, effective cash management is important to run the business in an effective and efficient manner. Below are some important tips that might be helpful in managing your money effectively while running your business.

It must be noted that most businesses fail due to cash flow problems. It is therefore managing cash efficiently is the basic requirement of running a business. Money management involves managing cash efficiently, the proper usage of cash while assessing liquidity and the cash flow and investments.

Managing your money effectively entails preparing cash flow budget on regular basis so as to determine the accurate cash movements. Preparing cash flow budget helps you project your cash inflows and outflows in an effective and efficient manner. It is with the help of cash flow budget you can ensure all the expenses that incur, are being paid on time, while the revenues are being managed efficiently.

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Written by:
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
(PhD-Management)
MA-English, MPhil-English
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Pursuing CMA-USA
Individual Member of Institute of Management Consultants of India